Coronavirus (COVID-19) Updates
We are continually monitoring updates that are issued by global health authorities and implementing appropriate measures based on their guidelines. Our top priority remains the health and safety of all guests and employees.

What are Punta Cana Promise members doing to keep travelers safe?
Our members are closely monitoring updates that are issued by global health authorities, and taking appropriate steps, to prepare and help mitigate spread of the virus.

In addition, our member properties are taking steps to help ensure the safety and wellness of guests and employees as outlined by global health agencies including best practices in hygiene and travel restrictions for employees.

We encourage guests to take the recommended personal hygiene precautions outlined by health organizations and seek medical attention if they or their travel companions exhibit symptoms.

We also recommend contacting individual properties for further information about their specific policies, as well as the steps they are taking to ensure guest and employee health and safety. You can find links to all our member properties on this page.

Where may travelers get more information?
Trusted information is available from leading global health organizations including:

The World Health Organization (WHO): www.who.int
The U.S. Centers for Disease Control and Prevention (CDC): www.cdc.gov

What happens next? The members of the Punta Cana Promise are working to accommodate guests concerning current and upcoming travel plans with flexible cancellation and rebooking policies. You can find links to all our member properties on this page. We recognize that these are unusual times, and we believe that if we each do our own small part, we will make it through this together. When this situation is behind us – and whenever you are ready to visit Punta Cana again (or for the first time) – we will be here to welcome you.